bno88's Privacy Policy

01 Introduction & Purpose of This Policy

bno88 is a safe and reliable online casino and betting platform. We place the highest priority on protecting the personal information of our users. This Privacy Policy ("Policy") is issued on behalf of the bno88 platform and explains how we collect, use, store, and protect your information when you use our services.

By registering on our platform or using our services, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

bno88 reserves the right to revise or update this Policy at any time. For significant changes, we will post a notice on the platform or notify you at your registered email address. You are encouraged to review this page regularly.

02 What Information We Collect

bno88 may collect the following types of information. We are committed to being fully transparent about the purpose of data collection.

Personal Identification Information

• Full name and contact address
• Email address and mobile number
• Date of birth (for age verification — users aged 21+ only)
• National ID card or passport details (required for identity verification if needed)

Financial Information

• Deposit and withdrawal records
• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (if bank transfer is used)
• Transaction history and amounts

Technical & Usage Information

• IP address and device information
• Browser type, operating system, and device identifiers
• Login and logout times and dates
• Records of gaming activity on the platform
• Information obtained from cookies and similar tracking technologies

Communication Information

• Information provided through customer support and live chat
• Messages and complaints sent by email
• Records of communications related to issue resolution

03 Purpose of Using Your Information

bno88 uses your personal information only for specific and legitimate purposes. We never sell your information to third parties without your consent.

• Account Management: To create, verify, and manage your account.
• Identity Verification: To prevent fraud and confirm age (users aged 21+).
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Customer Support: To resolve your questions, complaints, and issues.
• Platform Improvement: To enhance service quality and fix errors.
• Security Assurance: To detect and prevent suspicious activity.
• Legal Obligations: To retain information as required by applicable laws and regulations.
• Responsible Gaming: To identify unusual gaming behavior and provide assistance.

04 Information Storage & Security

The security of your information is extremely important to us. bno88 employs the highest standard of technical and administrative measures to keep your personal information protected.

Technical Security

• All data transfers are secured through SSL (Secure Socket Layer) encryption technology.
• Use of advanced firewalls and intrusion detection systems.
• Passwords are stored in encrypted form — never in plain text.
• Regular security audits and vulnerability assessments.
• Automatic detection of suspicious logins and activity.

Administrative Security

• Access to personal information is restricted to authorized personnel only.
• Regular staff training on privacy protection.
• All data access activity is logged and audited.

05 Cookies & Tracking Technologies

bno88 uses cookies and similar technologies to improve your browsing experience and to deliver services effectively.

Cookie Types & Purposes

• Essential Cookies: Required to maintain login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To analyze platform usage statistics.
• Performance Cookies: To improve loading speed and overall performance.

You have the option to disable cookies from your browser settings. However, disabling cookies may limit some features of the platform. When you first visit our site, we ask for your consent regarding cookie use.

06 Sharing Information with Third Parties

bno88 does not sell your personal information to third parties for commercial purposes. However, limited information sharing may occur in the following circumstances:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Technology Providers: Service providers required for platform operation and security.
• Legal Authorities: Information as applicable in response to government or legal directives.
• Fraud Prevention: Security verification and fraud detection services.

All third parties we work with are required to follow our privacy standards and may only use information for the specified purpose.

07 Duration of Information Retention

bno88 retains your personal information for as long as necessary to provide services. Even after an account is closed, some information may be retained for a specified period due to legal, regulatory, or dispute resolution requirements.

• Information related to active accounts: for as long as the account remains active.
• Financial transaction records: as required by law.
• Communication records: to ensure customer service quality.
• Inactive accounts: data is deleted after a specified period of inactivity.

08 Your Rights & Options

As a user of bno88, you have the following rights regarding your own information:

• Right to Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request limitation of data processing in certain cases.
• Right to Portability: The right to request your information in a structured format.
• Right to Object: The right to object to certain processing activities.

To exercise these rights, please contact us by email at [email protected]. We will process verifiable requests in a timely manner.

09 Special Protection for Payment Information

bno88 takes special protective measures for financial transactions. For payments via bKash, Nagad, and Rocket, the respective mobile banking service's own security measures also remain active. For bank transfers, your bank's security protocols are followed.

• All payment information is transmitted through encrypted channels.
• Full bank account or card numbers are not stored on our servers.
• Suspicious transactions are automatically flagged for review.
• Minimum deposit is ৳100 and minimum withdrawal is ৳500.

10 Protection of Minors

bno88 is an adults-only platform. Our services are for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified at registration and additional verification documents may be requested in suspicious cases.

If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.

11 Policy Changes & Notifications

bno88 may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised. For significant changes, we will send a notification to your registered email address.

Continuing to use the platform after a policy change means you agree to the new policy. If you do not agree with the revised policy, please contact us or close your account.

12 Applicable Law & Dispute Resolution

This Privacy Policy is formulated in accordance with the applicable legal framework. For any disputes relating to this Policy, both parties will first attempt to resolve the matter through discussion. If a resolution cannot be reached through discussion, the applicable legal process will be followed.

This Policy is written in English and applies to users in Bangladesh. If there is any difference between the English and Bengali versions on any matter, the Bengali version shall take precedence.